Welcome to ANCHORAGED™ ("Company", "we", "our", "us"). These Terms of Service ("Terms") govern your access to and use of the ANCHORAGED website, applications, content, and services (collectively, the "Platform"). By accessing or using the Platform, you agree to be bound by these Terms. If you do not agree, please do not use the Platform.
By creating an account, browsing, or using any part of the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and any additional guidelines or rules applicable to specific features.
You must be at least 18 years old to use the Platform. By using ANCHORAGED, you represent and warrant that you are of legal age and have the full authority to enter into this agreement. If you are accessing the Platform on behalf of an organisation, you represent that you have authority to bind that organisation.
To access certain features, you must register for an account. You agree to provide accurate, current, and complete information during registration and to update it as necessary. You are solely responsible for safeguarding your login credentials. Any activity under your account is your responsibility. You must immediately notify us of any unauthorised use.
All content provided on the Platform – including books, videos, anchor prompts, designs, text, graphics, logos, software, and course materials – is owned by ANCHORAGED or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may access and view content for your personal, non‑commercial use as permitted by your subscription or purchase.
You retain ownership of any notes, responses, or materials you submit (collectively "User Content"). By submitting User Content, you grant ANCHORAGED a worldwide, royalty‑free licence to host, store, and display that content solely to provide the Platform’s functionality to you and (with your consent) to other users within your sales channel.
You may not copy, reproduce, distribute, modify, create derivative works of, publicly display, or commercially exploit any part of the Platform without prior written consent. Copying text or video content is prohibited by the Platform's technical protections.
Anchors are interactive prompts designed to help you reflect, track progress, and build habits. Your responses are stored and may be used to generate insights and reports. You are responsible for the truthfulness of your submissions. We reserve the right to remove any content that violates these Terms.
Anchorands are a virtual currency that can be purchased with real money and used to access content or services. Anchorands have no monetary value outside the Platform, are non‑refundable, and may not be exchanged for real currency. Anchorands never expire unless your account is terminated for cause.
When you purchase access to a specific book, video, or sales channel membership, you receive a licence to access that content for the specified duration (e.g., monthly, yearly, lifetime). Purchases are final and non‑refundable except as required by applicable law.
Subscriptions billed on a recurring basis (e.g., monthly platform plan) will auto‑renew until cancelled. You may cancel at any time from your account settings; cancellation takes effect at the end of the current billing period. No refunds for partial periods.
All payments are processed securely through PayFast or other third‑party gateways. You agree to provide accurate payment information and authorise us to charge the applicable fees.
If you are a member of a sales channel (e.g., estate agency or car dealer), you may have additional permissions to view channel content and collaborate with other members. Managers may invite, remove, and assign roles. You agree to use channel features only for legitimate business or learning purposes related to that channel.
You agree not to:
We may suspend or terminate your account at our sole discretion if you breach these Terms. Upon termination, your right to access the Platform ends immediately. Any Anchorands balance may be forfeited if termination is for cause. You may delete your account at any time via your account settings.
THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR‑FREE, OR SECURE, OR THAT ANY DEFECTS WILL BE CORRECTED.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, ANCHORAGED AND ITS AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE, ARISING FROM YOUR USE OF THE PLATFORM, EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE PAST SIX MONTHS.
You agree to indemnify, defend, and hold harmless ANCHORAGED and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable legal fees) arising out of your violation of these Terms or your use of the Platform.
These Terms shall be governed by the laws of South Africa. Any dispute arising out of these Terms shall first be attempted to be resolved through informal negotiation. If unresolved, the dispute shall be submitted to binding arbitration in Johannesburg, South Africa, in accordance with the rules of the Arbitration Foundation of Southern Africa (AFSA).
We may update these Terms from time to time. Material changes will be notified to you via email or a prominent notice on the Platform. Continued use after the effective date constitutes acceptance of the revised Terms.
These Terms, together with the Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and ANCHORAGED regarding the Platform and supersede all prior agreements.
If you have any questions about these Terms, please contact us at:
support@anchoraged.online
ANCHORAGED™, Johannesburg, South Africa